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Terms of Service & Policies

Last updated: December 31, 2024

description Terms of Service

Welcome to Cardbasar. By accessing or using our platform, you agree to be bound by these terms. Please read them carefully before using our services.

Users must be at least 18 years old to create an account and make purchases.

All transactions are protected by our secure escrow system until delivery confirmation.

Sellers must accurately describe card condition using standard grading (NM, LP, MP, HP, DMG).

Buyers have 14 days from delivery to report any issues or disputes.

We reserve the right to suspend accounts that violate these terms.

lock Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information in accordance with GDPR regulations.

Data Collection: We collect only necessary data for transactions (name, email, shipping address).

Payment Security: All payments are processed securely through Stripe. We never store your card details.

No Data Selling: We never sell your personal data to third parties.

Account Deletion: You can request complete deletion of your account and data at any time.

Cookies: We use essential cookies for authentication and preferences only.

storefront Seller Guidelines

All sellers must maintain high standards to ensure buyer satisfaction and platform trust.

package_2 Shipping Frame

  • • Ship orders within 5 business days of receiving payment.

inventory_2 Safe Packaging

  • • Package cards securely to ensure they arrive in perfect condition.

chat Reliable Communication

  • • Respond to buyer messages within 48 hours.

payments Minimum Price

  • • The minimum listing price for any card is 0.02 €.

description Honest Descriptions

  • • Describe cards honestly and specify their condition accurately with at least 2 photos.

verified_user Buyer Protection

Every purchase is protected by our Secure Escrow System. Your payment is held safely until you confirm receipt and satisfaction.

14-day dispute window after delivery

Full refund if item doesn't match description

Mediation support from our team

Fraud protection against counterfeit cards

account_balance_wallet Wallet & Balance

Our wallet system provides a convenient way to manage your funds on the platform.

1 EUR = 1 EUR — Your balance is displayed in Euros.

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Top-up: Add funds via credit card or bank transfer.

Withdrawals: Request payout to your bank account (1-3 business days).

No expiration: Your balance never expires.

block Prohibited Activities

The following activities will result in immediate account suspension:

cancel Selling counterfeit or fake cards

cancel Fraudulent transactions or chargebacks

cancel Harassment or abusive behavior

cancel Price manipulation or shill bidding

cancel Creating multiple accounts

cancel Circumventing the escrow system

mail Contact Us

For questions about these policies or to report issues, please contact us at: [email protected]